đź”’ Our Commitment to Your Privacy and Security
We value your privacy and trust. This policy explains how Essaouira Trip Quad collects, uses, and protects your personal information when you visit our website, book an ATV tour, or communicate with us.
1. What We Collect
When you interact with us, we may collect the following information:
| Type of Data | Examples Collected | Why We Collect It |
|---|---|---|
| Personal Identity | Name, Email, Phone Number. | To identify you, communicate about your booking, and fulfill legal requirements. |
| Booking & Payment | Tour dates, preferences, and payment details. | To process your rental, manage your tour, and handle payments securely. |
| Technical Data | IP address, browser type, device info (collected via cookies). | To improve our website performance and security. |
| Communications | Emails, feedback, and chat logs. | To answer your questions and enhance our customer service. |
2. How We Use Your Information
Your data is essential for running our services smoothly. We use it to:
- Process and fulfill your quad tour bookings and payments.
- Send you essential updates, safety instructions, and reservation confirmations.
- Continuously improve your experience on our website and our services overall.
- Meet all legal obligations, including rental agreements and insurance requirements.
3. Sharing Your Data
We promise never to sell your personal data. We only share information in limited, necessary circumstances:
- With Secure Payment Processors (like PayPal or banks) to process your payment.
- With Local Authorities only when required by Moroccan law or legal processes.
- With Trusted Partners (like guides) strictly to deliver the service you booked.
4. Data Security Measures
Your security is a priority. We use industry-standard protection, including SSL encryption and secure servers, to safeguard your data. While we take every precaution, remember that no online transmission is 100% secure, and we advise caution when sharing information.
5. Your Rights
You maintain control over your data. You have the right to:
- Access, correct, or request the deletion of the personal information we hold about you.
- Withdraw consent (for example, by unsubscribing from our marketing emails).
To exercise any of these rights, please contact us directly at: Bookings@essaouiratrip.com
6. Cookies & Website Tracking
We use standard cookies on our website to ensure all functions work correctly and to improve user experience. You have the option to disable cookies through your browser settings, but please note that some website features may not function optimally.
7. Policy Changes
We may occasionally update this policy to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with the updated “Last Updated” date.
